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Motel 6 Philadelphia - Mt Laurel, Maple Shade

HOTEL CLASS
2798 Rte 73 N, Maple Shade, New Jersey 08052Map
HOTEL OVERVIEW

Rt 73 North off NJ Turnpike & Interstate 295.

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By Vilkus | Posted 03/04/12
  The Motel 6 in MAPLE SHADE is truly the worst motel I have ever stayed in. I made a reservation to stay a few days to attend a funeral with my Mother. Our first room 157 had a broken heater so we moved our stuff to room 212 only to find the sink clogged. They gave me the key for 214 to let ME go and check that room which connected to room 212. Room 214 had a clogged bathtub. When I asked for a luggage stand for my Mom they told me they did not have one. I mentioned that our first room 157 had one. Instead of providing it they gave me the key to the room and I picked up the stand myself with my car. I suggested they let us keep 212 and 214 and use them since one had the clogged sink and the other on a clogged tub as a gesture of good faith so we did not have to move to a 4th room. The said no so I told them I was coming down to check out. I asked for the owners phone # they said they did not have it. The manager was very rude and once he issued the credit he told me to leave the property within 5 minutes. At this point I had really had too much and let out an obscenity. The manager called the police and so did I. I waited patiently for the police, what else could I do? Run away? So the police came and interviewed the manager and myself. They came back to me and asked if I planned to leave and I told them I did but had not selected another motel. They suggested the Quality Inn nearby. I left and was very happy with the Quality inn. Not only cleaner, maintained rooms with free Internet, a real breakfast, a microwave, fridge, coffeemaker, a workout room, a business center to print out things like boarding passes and a large pool but also actual customer service, shampoo hot water and much larger rooms for 8 dollars more than the Motel6 room rate. I will be contacting the BBB MT Laurel chamber of commerce the Dep’t of health and safety, a fire inspection and all Internet rating sites I can find to repost this review. The confirmation number is 4718M00049 The management is terrible. The rooms are terrible. The amenities and customer service are non-existent. Given the neglected status of the 3 rooms we were in I would not be surprised if there were BED BUGS!! So I hope you like this review because I plan to post it on every consumer protection services I can find to save others from this pigpen, hell - hole of this supposed motel. Rating: Minus 100. Or the lowest rating you can think of. Stay away from The Mount Laurel Motel 6. Stay away as far away as you can. These are the actual event that occurred. It really does read like fiction but I swear it is absolutely true. DO NOT GO TO THIS HOTEL. YOU HAVE BEEN WARNED. GO TO THE QUALITY INN RIGHT DOWN THE ROAD. I have stayed in other Motel 6's around the USA and have never had so many problems and headaches with any other Motel6. We not only had the stress of burying a loved one but also had to cope with your motel’s incompetent staff, terrible customer service and rooms that were not fit for habitation. I gave this Motel6 every chance to provide a decent room and as I mentioned I had to go pick up the luggage stand by myself in my car. In whole the entire experience was outrageous. Motel 6 corporate feel free to contact me about this review. You may want to think about how incompetent this whole hotel is and how it may affect your entire chain. PS. When I went to the office to get some extra soap and towels I also asked for some shampoo and condition. The manager was there and said, “No we don't have that. We are a Motel 6- what do you expect." The only person there who seemed to have a brain was the desk clerk, Amber, who tried her best to help but was impeded by the worst management and customer service team assembled on earth! We are really happy with the Quality Inn. Their address and phone is- 531 Route 38, Maple Shade NJ 08052. Phone 856 235 6400 Motel 6 should change their jingle from We'll leave the light on for you." To "We'll call the cops on you." I now fear the entire chain of Motel 6's and don't think I will ever stay at one again. Before I was a steady customer staying at Motel6’s in several states like Las Vegas, Arlington TX etc. Avoid this Motel like the plague. And really I would not be surprised if you picked up the real plague while staying at this terrible, terrible, terrible, motel. Strength and honor. RICHARD VEIL...   Read More
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General Info
  • Total Rooms: 91
  • Year Built: 1958
  • Year Renovated: 1999
  • Check-Out Time: 12 AM
  • Hotel Type: Hotel
  • Location: Suburb
Airport Details
  • Airport Name: Philadelphia Intl
  • Airport Distance: 25 miles
  • Airport Shuttle: N
General
  • ATM/Bank
  • Coffee - Complimentary
  • Internet - Common Area (Free)
  • Laundry Room
  • Pool (Outdoor)
  • WheelChair Accessible
Pet Services
  • Pets Allowed: N
  • Pet Amenities: N
  • Pet Fee: N
  • Pet Services: N
Transportation
  • Parking on-site (free)
Security
  • Smoke Alarm in Rooms
Hotel Recreation Amenities
  • Hot Tub
Hotel Business Amenities
  • Fax (For Guests)
  • Photocopy Service
Room Amenities
  • Air Conditioning
  • Daily Maid Service
  • Internet Free
  • Kitchen
  • Non-Smoking Rooms*
  • Phone
  • Television
  • Television (Cable/Satellite)
  • *Note: Amenity only available in some rooms
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1 st most recommended hotel in Maple Shade, NJ
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