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ExecuStay AMLI City Vista, Houston

2221 West Dallas, Houston, Texas 77091Map

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By Paul Schafer | Posted 02/02/13
  HORRIBLE. I went to visit a friend and parked in the AMLI City Vista parking garage. I drove up a few floors to the non-resident parking section and made sure not to park in any assigned spaces. Once I got to the non-resident parking level there were no more numbered parking spaces, so I went ahead and parked. I arrived at 10:40 PM; after having been parked there for less than an hour AMLI City Vista towed my car. I could not find the information for the towing company posted anywhere in the AMLI City Vista's parking garage. My friend gave me their emergency phone number and the AMLI City Vista employee was not able to give me the towing company's contact info. Horrible policy, horrible lack of signage, horrible customer service. It cost $317.10 (2013) to get my car out of the BAB Group Inv DBA Ronda Lane Auto Storage impound. The BAB Group Inv DBA Ronda Lane Auto Storage charged me for 3 days even though on the receipt I received from them they have that my car “checked in” at their lot at 11:51 PM (just 9 minutes before midnight) and I picked it up at 8:33 AM the day after next. My car was only impounded at BAB Group Inv DBA Ronda Lane Auto Storage for exactly 32 hours and 42 minutes. After further investigation it seems that AMLI City Vista is owned by Marriott under their ExecuStay branch. I will now be boycotting everything related to Marriott and I encourage everyone who read my story, and the slew of other similar poor reviews by different people related to this same place, to do the same....   Read More
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General Info
  • Check-In Time: 4 PM
  • Check-Out Time: 12 AM
  • Hotel Type: Business, Apt/condo
  • Location: City
  • Location Near: Tourist
Airport Details
  • Airport Name: William P. Hobby
  • Airport Shuttle: N
General
  • Internet - Common Area (Free)
  • Laundry Room
  • Pool (Outdoor)
  • Room Service
  • WheelChair Accessible
 Pet Services
  • Pets Allowed: Y
  • Pet Amenities: N
  • Pet Fee: Y
  • Pet Services: N
 Transportation
  • Parking on-site (free)
 Hotel Business Amenities
  • Business Center
Room Amenities
  • Air Conditioning
  • Coffee Maker
  • Internet Free
  • Kitchen
  • Microwave Oven
  • Non-Smoking Rooms
  • Phone
  • Phone (w/ voicemail)
  • Refrigerator
  • Television
  • Television (Cable/Satellite)
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7 th most recommended hotel in Houston, TX
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